merchant perspective Tag
| Name | Added On | Difficulty | Time Required | Description |
|---|---|---|---|---|
| Locating chargeback cases | 08/23/13 |
|
15 mins | In this easy tutorial you will learn how to execute search on chargeback cases. |
| Handling chargeback cases | 08/27/13 |
|
15 mins | In this tutorial you will learn how to handle chargeback cases. |
| How to create a sale | 06/04/14 |
|
15 mins | This tutorial will teach you how to create a new payment. |
| Entering chargebacks manually | 06/19/14 |
|
15 mins | In this tutorial we are going to learn how to create chargebacks manually. |
| How to locate a transaction | 09/17/14 |
|
15 mins | This easy tutorial will give you knowledge about how to locate a transaction using a date range. |
| How to issue a refund | 09/17/14 |
|
15 mins | This tutorial will give you knowledge how to issue a refund to a customer in cases when either there is no original transaction that you should be refunded or you only want to do a partial refund. For full transaction refunding tutorial, use How to void/refund a transaction tutorial. |
| How to void/refund a transaction | 09/18/14 |
|
15 mins | This easy tutorial will teach you how to issue void or refund for a transaction. If you want to issue a partial refund or there is no original transaction, use How to issue a refund tutorial. |
| How to upload a batch/billing file | 10/29/14 |
|
15 mins | This tutorial will give you knowledge how to upload a billing file. |
| Ordering a terminal | 09/01/15 |
|
30 mins | This tutorial will teach you how to order a terminal. |
| How to review a status of an uploaded file | 10/02/15 |
|
15 mins | In this tutorial you will learn how to locate batches and review statuses of batch files. |
| Downloading a pre-generated report | 10/13/15 |
|
30 mins | In this tutorial you will learn how to generate and download a report. |
| How to locate a sub-batch for review | 11/25/15 |
|
30 mins | In this tutorial you will learn how to locate a sub-batch for review and further approval. |
| How to locate a validation file | 12/14/15 |
|
15 mins | In this tutorial you will learn how to locate a validation file using user interface of the gateway. |
| How to generate a merchant statement | 01/06/16 |
|
15 mins | In this tutorial we are going to learn how to generate manually a merchant statement. |
| Reviewing merchant statement | 01/12/16 |
|
45 mins | This tutorial will teach you how to review a Merchant statement. |
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