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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | PayWithBreeze Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 540 | Soft | Edit Honor. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 504 | Hard | Do not try again. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 566 | Hard | Y or N required | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 384 | Hard | Account row locked. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 340 | Hard | New password required. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 802 | Hard | Imprint card | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 804 | Hard | Fuel only | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 923 | Hard | Request in progress | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 792 | Hard | See attendant. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 503 | Hard | New Account Information. | D27 |
| 826 | Hard | Signature required | D27 |
| 151 | Hard | Activation failed | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 565 | Hard | Fuel price error | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 808 | Hard | Invalid location | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 567 | Hard | Over repair limit | D27 |
| 157 | Hard | Invalid entry | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 153 | Hard | Already redeemed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 368 | Hard | No account link. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 114 | Hard | Invalid account type | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 904 | Hard | Format error. | D27 |
| 803 | Hard | Not on file | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 332 | Hard | Account locked. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 552 | Hard | Invalid Product | D27 |
| 320 | Hard | Invalid password. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 564 | Hard | Over cash limit | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 944 | Hard | Invalid response | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 940 | Hard | Error. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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